Terms of Use
These terms govern your use of our website and services. By accessing the site or engaging our services, you agree to them.
General provisions
- Acceptance — Using the site or requesting service constitutes acceptance of these terms.
- Eligibility — You must be able to form a binding contract under applicable law.
- Changes — We may update terms; the latest version applies upon posting.
Services and payment
- Scope — We provide diagnostics, repairs, data recovery, and IT support as agreed in writing.
- Approvals — Work begins after you approve estimates. Additional work requires new approval.
- Payment — Payment is due on completion unless otherwise agreed. Invoices detail parts and labour.
- Refunds/Cancellations — Diagnostics fees may be non-refundable once performed. Special-order parts may require prepayment.
Warranties and liability
- Warranty — Parts and labour carry a limited warranty as specified on your receipt.
- Disclaimer — Complex failures or pre-existing conditions may limit outcomes; data recovery cannot be guaranteed.
- Limitation — To the extent permitted by law, our liability is limited to the amount paid for the service in question.
- Indemnity — You agree to indemnify us for claims arising from your misuse of devices or software.
Other terms
- Governing law — England and Wales.
- Disputes — Parties will attempt amicable resolution before escalation.
- Contact — For legal queries: [email protected], +44 20 3813 9456.